Answer: We offer a variety of pre-defined branding packages designed to meet diverse needs, including logo design, social media kits, and complete corporate identity solutions. You can view detailed descriptions of each package on our “Offers” page.
Answer: Absolutely! Our mix-and-match option allows you to select the services that best fit your needs, creating a tailor-made branding bundle. Simply select the services you want from our list, and we’ll handle the rest.
Answer: Once you purchase a package, you’ll receive a confirmation email with a link to a briefing form. Please fill out this form with your project details and preferences to help us understand your vision and requirements.
Answer: Each branding package typically includes design concepts, revisions, final artwork files in various formats, and a branding guide. Specific contents can vary based on the package purchased, so please check the details listed under each package option.
Answer: The turnaround time for initial concepts varies by package, generally ranging from 7-12 business days after we receive your completed briefing form.
Answer: Each package includes a set number of revisions, which allows you to make adjustments to the initial concepts. Additional revisions can be requested for a small fee.
Answer: Final designs are delivered digitally via email or a downloadable link. Formats include but are not limited to AI, PDF, PNG, JPEG, and SVG, depending on your package and needs.
Answer: We strive for complete client satisfaction. If you’re not satisfied with the final designs, please reach out to discuss further revisions or other possible solutions.
Answer: Refunds are available under specific conditions, such as before work has commenced or if no initial concepts have been approved. Please refer to our Terms of Service for detailed information on cancellations and refunds.
Answer: You can contact our support team via email at [email protected] for any inquiries regarding our Terms and Conditions, or if you encounter any issues with your purchase. We’re here to help ensure your branding project is a success!